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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

1 2 3 4 5 1.90 of 5

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Product Ratings and Reviews
1 2 3 4 5
165 reviews 32 out of 165 (19%) recommend this product Write a review

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Overall
1 2 3 4 5
1.9
1 - 8 of 163 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
6 days 23 hours ago

disturbing and unexpected side effects

Review Questions: 
Age: 55 to 64
State: North Carolina
Review Text: 
I used Listerene Zero for a few days. I began to feel swelling and numbness in my lips and mouth, followed by severe reddening and soreness. I didnt immediately connect the use of Listerene Zero as I assumed this was a safe product to use ....and worried that something was seriously wrong. I got advice from my doctor to stop using the Listerene Zero immediately; after several days the discomfort and redness was still very much an issue. I wish I had read the reviews about this product before using it.
Nickname: 
Beverley
Location: 
Raleigh
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Customer Care 6 days 12 hours ago
We're sorry to hear about this! We’d love to gather some additional information about your experience with our product, since what you've described is not typical. Please contact us at 1-888-222-0182 Monday through Friday 9am to 7pm ET. We’re very sorry to hear about this, and look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 19 hours ago

I'm glad I'm not alone

Review Questions: 
Age: 25-34
State: California
Review Text: 
I decided to give the zero care a chance as to not use the one with alcohol. Within a few hours of using it for the first time the lining of my cheek was rubbing off onto my tongue. I thought maybe it was my imagination, but it occurred a second and third time. This product is definitely unsafe for use. I wish I didn't purchase the largest bottle.
Nickname: 
Karissa
Location: 
Los Angeles
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Care 1 week 4 hours ago
Thanks for your review, Karissa. We wouldn't expect the lining of your cheek to rub off while using this product, and we'd like to learn more. Please call us at 1-888-222-0182 Monday-Friday between 9am-7pm ET. We hope to hear from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 20 hours ago

Do not use this stuff!!

Review Questions: 
Age: 25-34
State: Arizona
Review Text: 
Recently been using this every single night after brushing and flossing. Took about 2 weeks but now I've noticed a loss of sensation and taste in my tongue. I have a very keen sense of taste and it's basically gone. Plus my tongue feels numb! Pour this stuff down the drain!
Nickname: 
WorriedUser
Location: 
Mesa
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Care 1 week 3 hours ago
We appreciate your review. It's definitely not typical to experience a loss of sensation and taste in your tongue while using this product. We'd like to speak with you over the phone to learn more and help further. Please call us at 1-888-222-0182 Monday-Friday between 9am-7pm ET. We hope to hear from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 11 hours ago

Listerine total care zero

Review Questions: 
Age: 25-34
State: Arizona
Review Text: 
Me parece el mejor de todos. Toda la vida los he usado. Y siempre me han funcionado muy bien. Pero este mes decidí probar este y creo que es el mejor y más eficiente de todos. Jamás pensé que en solo su primer uso. Curo el mal olor de la boca de mi hija. Si no que también hace brillar los dientes y prolonga que estén más limpios todo el día. Aun si comes cosas de colores fuerte o muy condimentadas. No sé cómo lo hicieron, pero he quedado realmente sorprendido, gracias por hacer productos que realmente funciona y ayudan en la vida de las personas. Realmente estoy muy agradecido con la compañía y el producto. Felicitaciones!
Nickname: 
Eliana
Location: 
Phoenix
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 3 days ago

Makes your mouth feel like a spaceship blasting off

Review Questions: 
Age: 25-34
State: Virginia
Review Text: 
My boyfriend and I bought this product on recommendation from our dentist. I have no idea what is in this stuff, but it is mouth numbing. My cheeks felt raw, my tongue was numb and I had a sore throat the next morning (and I only used it once). My boyfriend tried to give it more of a chance, but he ended up with a numb feeling in his cheeks/tongue as well. We've used Listerine products in the past and have never had this problem.
Nickname: 
Michael67
Location: 
Richmond
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Customer Care 3 weeks 2 days ago
We're sorry to hear about you and your boyfriend's experiences with our mouthwash. This isn't something we would expect and we would like to learn more. Please give us a call at 1-888-222-0182 Mon-Fri 9AM-7PM ET. We look forward to hearing from you.
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

do not use

Review Questions: 
Age: 45-54
State: Massachusetts
Review Text: 
The inside of my mouth is peeling a white gooey substance - would not recommend
Nickname: 
gerty12
Location: 
boston
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Care 3 weeks 5 days ago
Thanks for making us aware of this, gerty12. We wouldn't expect your mouth to peel while using this product, and we'd like to learn more about your experience. Please call us at 1-888-222-0182 Monday-Friday between 9am-7pm ET. We hope to hear from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 11 hours ago

Eats away at your mouth

Review Questions: 
Age: 25-34
State: Florida
Review Text: 
Do not use. After very first use, my inner lining of my cheek starting peeling off. I thought it was something else the first time, but then it happened again and again.
Nickname: 
Baylor921
Location: 
Orlando
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Customer Care 3 weeks 6 days ago
Thank you for providing your feedback. We’d love to gather some additional information about your experience with our product, since what you've described is not typical. Please contact us at 1-888-222-0182 Monday through Friday 9am to 7pm ET. We’re very sorry to hear about this, and look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 days ago

I poured it down the drain

Review Questions: 
Age: 35-44
State: California
Review Text: 
I've had unexplained coughing fits in the past few weeks. I am not ill and I don't suffer from allergies. I couldn't figure out the cause until I realized the problem had begun soon after I started using this product for the first time. I discontinued its use and that took care of my coughing problem. I poured the leftover mouthwash down the drain. It was irritating the back of my throat and maybe peeling it like others have mentioned . I will never buy this again. Listerine Zero should be taken off the market based on so many poor reviews anywhere you look.
Nickname: 
Disappointed buyer
Location: 
Long Beach
Client Responses: 
Response from Johnson and Johnson, , Listerine 1 month 2 days ago
Thanks for sharing your experience with us. We have some additional questions we would like to ask to learn more about it. If you could, please call our consumer care center at 1-888-222-0182 Monday- Friday 9AM-7PM ET. Thank you!
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