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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

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Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

good product

Review Questions: 
Age: 45-54
State: New York
Review Text: 
This product has helped my mouth become healthier.
Nickname: 
Broky50
Location: 
Dansville
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

Loss of taste, sloughing off of skin

Review Questions: 
Age: 35-44
State: Michigan
Review Text: 
After using this product for 2-3 days I have minimal ability to taste anything and am experiencing a constant sloughing of the skin in my mouth. I have discontinued use and am very concerned as to when I will be able to taste again.
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Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 1 week 4 days ago
Hi there. We're sorry to hear that you had this experience while using our product. This is not something that we would expect and we would like to speak with you to learn more. Please call our Consumer Care Center at 1-888-222-0182. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Wish I read reviews before buying!

Review Questions: 
Age: 18-24
State: Arizona
Review Text: 
Horrible after taste, foamy when "swished," and leaves a film. Going back to my original mouthwash. I really hope I can get a refund or exchange.
Nickname: 
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care Center 1 month 2 weeks ago
Hello and thanks for taking the time to write a review for one of our LISTERINE® products. We're sorry to hear that you didn't experience that clean feeling we would expect. That's not typical and we'd like to learn more about your experience. Please call our Consumer Care Center at 1-888-222-0182 between the hours of 8am-8pm EST Monday through Friday. We look forward to hearing from you.
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

Excellent product

Review Questions: 
Age: 45-54
State: New York
Review Text: 
I am using Listerine for years. Tried other brands, but only Listerine works for me. Total Care and Total Care Zero are great. They leave a fresh sensation and cleanliness. I read some reviews that people felt sensitivity after using this product. I think there's nothing wrong with it: some people may be more sensitive to a certain product. It happened to me with a medicinal mouthwash I was given after a teeth surgery - I even lost the sense of taste for a few days (couldn't tell the difference between Tabasco and honey...) I used to suffer a lot from gum bleeding. Brushing with a medicinal paste, rinsing with a jet water device and using Listerine - and never suffered from that again. Listerine is an excellent and reliable brand: see how even a bad review gets answered, and I'm sure they check each and every case. I won't switch to any other brand. It's a great product!
Nickname: 
Danny
Location: 
Beer Sheva Israel
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 2 months 1 week ago
We are happy to hear that you are enjoying our product. You mentioned that your gums no longer bleed after using this mouthwash, this goes beyond what the product is supposed to do. We want to learn more and gather some additional information. Please call us at 1-888-222-0182, we're open Monday through Friday, 8 AM-8 PM EST. We hope to hear from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

Causes Mouth Peeling

Review Questions: 
Age: 18-24
State: Pennsylvania
Review Text: 
This poroduct was great for the first few days until it started to cause the skin inside my mouth to peel off and burn. I used it this moring after discovering this side effect and now my mouth has been burining a little most of the day. I don't think this is normal and have never had any trouble with other listerine products. I would not recommend this product as this cannot be healthy for your mouth.
Nickname: 
Meg
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE® , Consumer Care 3 months 3 weeks ago
Thank you for your review, Meg. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-888-222-0182 between Mon-Fri 8AM-8PM EDT. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 days ago

worried about skin tissue

Review Questions: 
Age: 25-34
State: New Jersey
Review Text: 
It burns a lot like many other mouth washes. My teeth feel cleaner than with other products but when I wake up the morning after I use it at night, I have a film that sometimes collects in the nook between my cheek and gums. If I don't rinse at all it is sometimes severe, and always alarming. It can't possibly be healthy to use this product if it does this everynight. (I don't even swish it around for the full minute) -- I switched to using the one with out alcohol to see if it was less intense. It also has the same sloughing effect but so far is less dramatic. I'm surprised that the response from the company says that this reaction is not typical when almost all of the customers reviews here mention similar affects.
Nickname: 
AndrewE
Location: 
Jersey City
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 4 months 1 day ago
Thank you for your review, AndrewE. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-888-222-0182 between Mon-Fri 8AM-8PM EDT. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
4 months 1 week ago

Film coming from gums and cheeks

Review Questions: 
Age: 35-44
State: California
Review Text: 
I started using this before bedtime for the last 4 days but each morning I had this clumpy film covering my cheeks and gums. I have never had anything happen like that before. I also have sensitivity/raw feel in my gums, checks and roof of my mouth. I liked how clean my mouth felt after using it initially, but now I worry that maybe that clean feeling was just damaging my mouth.
Nickname: 
Aya
Location: 
Huntington Beach
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Care 4 months 1 week ago
Thank you for your review, Aya. We would like to learn more about your experience with this product. If you could, please call our consumer care center at 1-888-222-0182 Monday- Friday 8am-8pm EDT. Thanks and we look forward to hearing from you.
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Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

BEST ON THE MARKET!

Review Questions: 
Age: 25-34
State: Pennsylvania
Review Text: 
As a Registered Dental Hygienist with a bachelor's degree, this is my #1 go-to rinse for ALL my patients! Love that it kills germs for 12 hours, has fluoride to strengthen teeth despite all the junk we eat, and is now alcohol-free! GREAT JOB LISTERINE!!!
Nickname: 
Stephanie
Location: 
State College
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