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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

1 2 3 4 5 2.58 of 5

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Product Ratings and Reviews
LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
1 2 3 4 5
43 reviews 14 out of 43 (33%) recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
2.6
1 - 8 of 60 Reviews
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
6 days 20 hours ago

Ouch!

Review Questions: 
Age: 25-34
State: District of Columbia
Review Text: 
I've used other mouthwashes and Listerine products before without any issues. However, this product burns. I can only use it for about 10 seconds before it induces a painful burning/tingling sensation. I'm disappointed.
Nickname: 
MizzouChris
Location: 
Washington
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 6 days 16 hours ago
We're very sorry to hear about your experience with our product. We'd like to learn more about what happened since this is not typical. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM EDT. We hope to hear from you.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 23 hours ago

Good idea, bad product

Review Questions: 
Age: 18-24
State: Kentucky
Review Text: 
While this did seem to help my teeth, every time I used it it removed a layer of skin in my mouth. Off of everywhere including my gums. At first I was able to ignore it but it kept getting worse. You literally spend minutes after getting the skin off.
Nickname: 
Shae13
Location: 
Ashland
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 1 week 6 days ago
Hi Shae13. Thank you for giving our LISTERINE® TOTAL CARE ZERO FRESH MINT ANTICAVITY MOUTHWASH a try. We're sorry to hear about the reaction you had with this product as this is not typical. Please call our Consumer Care Center at 1-888-222-0182 so we can learn more about your experience. Our Care Specialist are available from 8am-8pm ET Monday through Friday. We look forward to chatting with you.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 2 days ago

Oral Peeling

Review Questions: 
Age: 18-24
State: Illinois
Review Text: 
My dentist gave me a trial size after a cleaning, so I used it everyday for a week before bed. Every morning I woke up with a white film all over my teeth, gums, and inner cheek. I thought perhaps it was maybe an old sample, and later bought the full-sized Zero at the store. But, when the white film continued, but thought that maybe it was just me, or that something was wrong with my mouth. Well into maybe three weeks of usage, I finally convinced myself that it ISN'T just me. Reading the other reviews, it's interesting to see that this is an overwhelmingly common issue. Although I did not like the burning feeling of the alcohol in other products, I will gladly switch back now that I know there is something chemically wrong with this one. I wish I could get my money back, or be allowed to switch to another Listerine product, I'm so disappointed in this product.
Nickname: 
Erica
Location: 
Chicago
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 2 weeks 2 days ago
Thank you for your review, Erica. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-888-222-0182 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

Painful like pins and needles

Review Questions: 
Age: 35-44
State: Nebraska
Review Text: 
Tried this today (after purchasing two bottles, one for home, one for work). It felt very much like pins and needles all over the inside of my mouth (my husband experienced the same as well). 5 Co-workers tried it today and all had the same reaction along with numbness, loss of taste and white tongues.
Nickname: 
smilez
Location: 
Omaha
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care Center 2 weeks 4 days ago
Thank you for your review, smilez. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-888-222-0182 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 20 hours ago

Do not buy

Review Questions: 
Age: 25-34
State: Ohio
Review Text: 
Dentist recommended using to improve both gum health and prevent cavities. I decided to buy this instead of the regular purple Listerine because there was a sale, making this $1 cheaper. Experienced immediate mouth peeling within the first use. Oral peeling is never normal and furthermore a sign or irritation or sensitivity. With prolonged use, this can cause damage to the mouth. I will be taking mine back to the store and informing the dentist. I wish I had done my research before I bought this product. For such a recommended brand, I don't expect such poor results. It diminishes my trust in the company's reputation; such complaints of oral peeling seem to be rampant. The formula needs to be changed or the line needs to be discontinued.
Nickname: 
Jasmine
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 3 weeks 14 hours ago
Thank you for your review, Jasmine. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-888-222-0182 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 1 day ago

Avoid it.

Review Questions: 
Age: 45-54
State: Washington
Review Text: 
No peeling as others have described, however, after using for three days, the insides of my cheeks burn constantly and I've lost about 75% of my ability to taste. I have stopped using the product and am hoping these effects go away over time.
Nickname: 
Todd
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care Center 4 weeks 17 hours ago
Hi, Todd. We're sorry to hear about your experience with our product as it is not typical. We'd like to learn more about your experience. Please call our Consumer Care Center at 1-888-222-0182. Our specialists are available Monday through Friday 8am to 8pm EDT. We look forward to speaking with you.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 days ago

Lips are burning and peeling - Also my cheeks peel off in the inside of my mouth

Review Questions: 
Age: 45-54
State: Illinois
Review Text: 
I have been using Listerine Total Care Zero for a few months. My biggest complaint is the burning and peeling skin on my lips. My lips hurt terribly bad and they peel off in strips of skin. It feels like they suffered from a terrible wind burn or frost bite but that is not the case. Additionally I have experienced the inside of my cheeks feeling strange and like there is something peeling off inside my mouth. I am discontinuing use of this product and hoping my lips will heal and feel better.
Nickname: 
Michelle69
Location: 
Quincy
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 1 month 1 day ago
We're very sorry to hear this. This is not something we would expect to happen and we would like to gather more information about your experience. Please call our Consumer Care Center at 1-888-222-0182. Our specialists are available Monday-Friday 8AM-8PM EDT. We're looking forward to hear from you.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Good Product if Mouth Peeling Can be overlooked

Review Questions: 
Age: 25-34
State: South Carolina
Review Text: 
I usually don't buy listerine because it's more expensive relative to other brands, but when I found a 1 L bottle in cvs for $5 I had to have it. I've used it now for a few days and it seems to act as advertised, but, like most of these other reviews, it causes the top layer of skin on my cheeks to come off in my mouth. It's not painful, just unpleasant feeling to know my skin is falling off in my mouth. If this can be overlooked, Listerine Total Care Zero is a very good product.
Nickname: 
James
Location: 
Myrtle Beach
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 1 month 2 weeks ago
We thank you for letting us know about this and for your review, James. We would like to learn more about your experience. Please call our Consumer Care Center at 1-888-222-0148. Our specialists are available Monday-Friday 8AM-8PM EDT.
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