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LISTERINE® GENTLE GUM CARE Floss

1 2 3 4 5 4.03 of 5

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5
194
4
67
3
29
2
11
1
44

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Product Ratings and Reviews
1 2 3 4 5
345 reviews 64% recommend this product Write a review

Average Ratings

Overall
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4.0
1 - 8 of 345 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 day 21 hours ago

Best Floss on the market

Review Questions: 
State: South Carolina
Age: 25-34
Review Text: 
This is the only floss my mother and I both use! We love the cinnamon too! The way this floss is, nothing else is comparable. I understand some people may not like it, but it is the only floss that works with my teeth. My only issue is finding it! This site says it is at stores in my area, but they dont even have a spot on the shelves for it. I have to order from Amazon, which is fine, but in a pinch being able to get it at the store is easier. I have tried many different flosses looking for this one. I'm glad that Amazon carries it. I beyond recommend this product!
Nickname: 
Cjreber
Location: 
Williamston
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
4 days 10 hours ago

Hate the cinnamon

Review Questions: 
State: Illinois
Age: 35-44
Review Text: 
This appears to be the only product similar to the woven floss I have been using. Now it has no fluoride and has a disgusting cinnamon rather than mint flavor. Please add a woven floss with mint flavor back to your product line. Meanwhile I shall continue to shop around to replace what I used to use, along with your other reviewers.
Nickname: 
snoodle
Location: 
chicago
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 weeks ago

Horrible stuff. Too stretchy, It breaks where there are tight contacts.

Review Questions: 
State: Colorado
Age: 55 to 64
Review Text: 
Please bring back the original waxed floss! I unknowingly bought the new floss and my husband and I have tried it and it is terrbile. I have used Reach floss since i was a child(50 years) and it has been a great product. Every now and then I've tried other floss and it's too thick or too waxy. It just wasn't Reach floss. So I always went back to your traditional floss product. I went to look for the regular waxed floss yesterday and realized it is GONE!! NOOOOOO! Not only is the new product infererior, it is 3X more expensive. Instead of a pack for 99 cents, it is now $2.99 per pack. You are totally ruining your reputation, your customer base, and have shot yourself in the foot. This is worse than the "New Coke" fiasco. I use floss every single day. It is part of our lives....more so than Coke, that's for sure!! Pleae bring back the original Reach mild mint floss. Thank you. I would never recommend this new floss product.
Nickname: 
KC
Location: 
Fort Collins
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 4 weeks ago
Thank you for leaving your review! We'd really like to learn more about your experience. Please give us a call at 1-888-222-0182 from 9AM-7PM ET Monday through Friday. Thanks!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

Love floss hate cinnamon

Review Questions: 
State: Florida
Age: 45-54
Review Text: 
The floss was great before. What made them change it, I don't know. Cinnamon is an acquired flavor and when you have a sensitive mouth and gums, it's irritating. Stings the corner s of the mouth. Wish they still had the mint only option.
Nickname: 
Mp073
Location: 
ORLANDO
Client Responses: 
Response from Johnson and Johnson, Listerine, Company Services 2 months 1 week ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

What did you DO???? And why????

Review Questions: 
State: Ohio
Age: 55 to 64
Review Text: 
I have Sjogrens Syndrome and always have some issue with my mouth. I used Reach woven floss for years as it was the only one I could use without pain and irritation. I was hesitant to try the new Listerine one because I can’t stand the taste but when I saw a dash of cinnamon I took a shot. (Cinnamon was very hard for me to give up!) It was fine and I keep it all over my house. I needed a new one and the first time I used it I was in tears from the burning of cinnamon. I know it’s different than the others I have because I tried them and so did my family. Does EVERYTHING you make have to be bold? Daaaaaang. What are you doing to us? I agree with everyone else to bring back the mild mint flavor. I should be able to gently floss without tears. PLEASE.
Nickname: 
Devo
Location: 
Defiance
Client Responses: 
Response from Johnson and Johnson, , Listerine 2 months 2 weeks ago
Hi there. We'd like to learn more about your experience with our product. If you could, please give our consumer care center a call at 1-888-222-0182 Monday- Friday 9AM-7PM ET. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Woven floss is great

Review Questions: 
State: New York
Age: 65 or over
Review Text: 
Ran out of woven floss long ago. Haven't been able to find more. Until today ! Finally found it in Rite Aid. To me it is easier to use/handle, and does a MUCH BETTER JOB for me. Love the cinnamon, too. My dental hygienist had never heard of woven floss. Now I can show her. Thank you !
Nickname: 
Barb48
Location: 
Piffard
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 5 days ago

Very good product.

Review Questions: 
State: Washington
Age: 65 or over
Review Text: 
After I had some extensive dental work it was more important than ever to make sure my gum tissue was in good condition. My mouth and gum tissue was so sore after all the work and my dental hygienist gave me a sample of the "Reach" gum care floss. It was great and I have used it ever since. The only problem I've had has been with the last 2 packs.....the floss was really not woven, and seemed to be much thinner than prior packs. If the specifications have changed I don't like it!!!! But if not, quality control needs to take a look at what's going on. Thank you.
Nickname: 
jnrisk
Location: 
Seattle
Client Responses: 
Response from Johnson and Johnson, Listerine, Company Services 3 months 5 days ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

They used to offer this with flouride

Review Questions: 
State: California
Age: 35-44
Review Text: 
Reach used to offer this with flouride. I would purchase woven floss with fluoride if you would make it again.
Nickname: 
jj
Location: 
San Francisco
Report: