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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

1 2 3 4 5 1.92 of 5

Breakdown

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Product Ratings and Reviews
1 2 3 4 5
118 reviews 22 out of 118 (19%) recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
1.9
1 - 8 of 123 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
3 days 23 hours ago

Mouth is disintegrating!

Review Questions: 
Age: 25-34
State: Texas
Review Text: 
Every time I used it my mouth became very sensitive and raw. The walls of my mouth started to peel leaving a slimy substance I'm pretty sure it's skin! I would like an explanation please.
Nickname: 
Jesse
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Service 3 days 16 hours ago
We appreciate the feedback, Jesse. We're so sorry to hear about your experience with our mouthwash. Since this is not something we expect to hear, we would like you to call us so we can learn more. Please reach out to our care specialists at 1-888-222-0182 Monday through Friday 9AM-7PM ET
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Rating: 
1 2 3 4 5
Submission Date: 
4 days 14 hours ago

Would leave 1 star if I could.

Review Questions: 
Age: 18-24
State: Ohio
Review Text: 
This product was horrible. When using it for the first time I thought it had a bad taste but I was going to keep using it anyway since it was already in my home. About 10 minutes later I noticed a very slimy texture in my mouth. It says not to eat or drink for 30 minutes so I was just going to power through that too and hop the next time was better. Around this time I got on this site to read the reviews and I was horrified of what I saw. I really hoped that me skin would stay intact but I was not so lucky. About an hour after using I ran my tongue along my cheek and of course there was this slimy stuff there. I'm still pulling out these clear, slimy skin patches about 2 hours later. I really hope this product is pulled so nobody is turned off from the other great Listerine products. I will be returning this product and going back to the original.
Nickname: 
Margaret
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Service 3 days 16 hours ago
Margaret, we are so sorry to hear about your experience with this mouthwash. We take matters like this seriously and would like to learn more. Please call one of our care specialists at 1-888-222-0182 Monday through Friday 9AM-7PM ET so we can continue this conversation. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
4 days 15 hours ago

Causes skin in mouth to peel. Looks like wet toilet paper.

Review Questions: 
Age: 25-34
State: North Carolina
Review Text: 
I'm not disappointed in how clean it makes my mouth feel, but I can't use it anymore as it seems to be causing skin in my mouth to peel off and stick to my upper gums. At the rate I'm using the product, I might have a hole in my cheeks soon.
Nickname: 
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Service 3 days 16 hours ago
Hello, and thank you for taking time to review our Listerine mouthwash. We're glad to hear it made your mouth feel clean, but we are concerned about the peeling you're experiencing. This is not something we would expect to hear. Please call our care center at 1-888-222-0182 Monday through Friday 9AM-7PM ET so we can learn more.
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Rating: 
1 2 3 4 5
Submission Date: 
5 days 4 hours ago

Love Total CARE ZERO

Review Questions: 
Age: 55 to 64
State: Florida
Review Text: 
Such a great product, no burning and my dentist said since using Total CARE ZERO, my dental health has improved considerably.
Nickname: 
mswfla
Location: 
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Rating: 
1 2 3 4 5
Submission Date: 
6 days 1 hour ago

Sloughing and bad breath

Review Questions: 
Age: 25-34
State: Massachusetts
Review Text: 
Not a fan of this product. Every day I pull dead skin out of my mouth. Returning for something else.
Nickname: 
mouthdeath
Location: 
Boston
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Service 5 days 17 hours ago
Hello and thank you for taking time out of your day to review our mouthwash. We take matters like this seriously and would like to learn more about your experience. Please call us at 1-888-222-0182 Monday through Friday 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 1 day ago

Painful and embarrassing

Review Questions: 
Age: 25-34
State: California
Review Text: 
I used the product this morning. I swished it around in my mouth for about 10 seconds, then spit it in the sink and went about my day. On the drive to work my mouth started to feel tight and plastic like, and incredibly dry. A little while later I was in the middle of showing a couple some wedding bands and I moved my tongue against the side of my cheek, and a giant sheet of skin came off, and I wanted to gag. I had to sit there with this roll of skin between my gums until they walked off. This was painful, and had the potential to be incredibly embarassing to my career.
Nickname: 
Notamused30
Location: 
Antioch
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Service 3 weeks 19 hours ago
Thank you for your review. We're sorry this happened and would like to learn some more about your experience since this isn't typical of our product. Please give us a call at 1-888-222-0182 between 8AM and 8PM ET Monday-Friday and a specialist will gladly help you. Thanks again for taking the time to write a review and we look forward to your call!
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 1 day ago

skin peels

Review Questions: 
Age: 18-24
State: Colorado
Review Text: 
After using this product I noticed the skin on the inside of my mouth peels. Its white stringy pieces of skin. It happens about 5 mins after rinsing and peels for about an hour after.
Nickname: 
Mrs.Jones
Location: 
Denver
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Service 3 weeks 19 hours ago
Thank you for taking the time to write a review, Mrs. Jones. We're sorry to hear this and would like to learn more about your experience since this isn't typical of our product. Pleas give us a call at 1-888-222-0182 between 8AM and 8PM ET Monday-Friday and a specialist will gladly help you. Thanks again for writing a review and we look forward to your call!
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

Peeling on inside of mouth

Review Questions: 
Age: 55 to 64
State: Ohio
Review Text: 
My dentist recommended this product. It does cause peeling of skin on the inside cheek part on my mouth (not the tongue or roof of the mouth). I don't experience it every time, but about 20% of the time. It doesn't hurt, it is just freaky. As long as the peeling isn't harmful, I will keep using it. I plan to ask my dentist about the peeling.
Nickname: 
Cindy
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Care 3 weeks 4 days ago
We're glad you brought this to our attention, Cindy. We wouldn't expect you to experience peeling skin while using our product, and we want to learn more about what happened. Please call our consumer care center at 1-888-222-0182, Monday through Friday, 8AM to 8PM ET. We look forward to hearing from you, have a great rest of your day!
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