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LISTERINE® COOL MINT® Zero Alcohol Mouthwash

1 2 3 4 5 4.09 out of 5 stars

Breakdown

5
1812
4
1259
3
618
2
203
1
145

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Product Ratings and Reviews
1 2 3 4 5
4037 reviews 87% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.1
1 - 8 of 4037 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 years 1 month ago

Still bothering my taste buds 12 hours later

Review Questions: 
State: New York
Age: 35-44
Review Text: 
I bought this thinking it'd be less intense than the antiseptic one. Rinsed with it last night after brushing my teeth and now 12 hours later my tongue still feels horrible from it. I couldn't taste my pancakes and coffee at all this morning. Syrup tasted like nothing - no sweetness at all. I really hope this issue goes away soon, it is very concerning. I knew my tongue felt really weird for a long time after rinsing last night but I did not expect to still be feeling like this in the morning. I've never experienced this with any of the listerine mouthwashes that contain alcohol. What is going on? This is not good!
Nickname: 
Amy
Location: 
Buffalo
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Care Center 2 years 1 month ago
That's not something we would expect from this either, so we're sorry to hear about it! When you find a moment, we'd like to chat about your experience with this product. Could you give us a call? Our phone number is 1-888-222-0182 and our hours of operation are Monday through Friday, 9 AM to 7 PM ET. We look forward you your call.
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Rating: 
1 2 3 4 5
Submission Date: 
2 years 6 months ago

The only mouthwash for me!

Review Questions: 
State: Georgia
Age: 45-54
Review Text: 
I have been using Listerine for years, most of my adult life, and this does not give you the burning sensation but still makes your mouth feel clean! Love it!
Nickname: 
CathBrad
Location: 
Elberton
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Rating: 
1 2 3 4 5
Submission Date: 
3 years 6 months ago

Outstanding! Best I've ever used.

Review Questions: 
State: Missouri
Age: 65 or over
Review Text: 
Makes mouth feel fresh and free of concerns. Reduces cavities for me. I use it whenever I can
Nickname: 
Mac
Location: 
Kansas City
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Rating: 
1 2 3 4 5
Submission Date: 
4 years 1 month ago

Excellent, not sure why such bad press... alcohol free

Review Questions: 
State: New York
Age: 25-34
Review Text: 
Currently there are a lot of tests linking alcohol to Cancer, so for me going alcohol free is a no brainer... this works well and has never left a residue, very happy with the switch from rotating around the other alcohol based listerines to this.. doesn't deserve the bad press it's getting..
Nickname: 
T
Location: 
New York
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Rating: 
1 2 3 4 5
Submission Date: 
3 years 10 months ago

Bad Product

Review Questions: 
State: Georgia
Age: 25-34
Review Text: 
Leaves a white film in my mouth that is tough to get rid of.
Nickname: 
abb
Location: 
atlanta
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Care 3 years 10 months ago
Hello and thank you for taking the time to review our LISTERINE ZERO Mouthwash. We're sorry to learn about the adverse reaction you had with this product and we'd like to learn more about your experience. Please call our Consumer Care Center at 1-888-222-0182 between the hours of 8am-8pm ET Monday through Friday. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
3 years 10 months ago

White slim

Review Questions: 
State: Nevada
Age: 18-24
Review Text: 
I tried the one that wasn't alcohol free first and I feel in love with it .. I accidentally grabbed this one trying to replace my previous one and it was good until I realized this white slim was left behind in my mouth and now I spend all morning trying to get it out.
Nickname: 
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Care Center 3 years 9 months ago
Thanks for reaching out to us. Thanks for letting us know about your experience. We'd like to learn more since it's not typical of our product. Please call our Consumer Care Center at 1-888-222-0182, Monday through Friday 8AM-8PM. We look forward to hearing from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
7 years 3 months ago

I love this mouthwash!

Review Questions: 
State: New York
Age: 35-44
Review Text: 
It's not overpowering and so I can use it without having to "brace" myself for the total "wake up". I keep a travel size in my purse to rinse on the go. No medicine-like aftertaste to interfere with that midday coffee break! May sound silly, but I love the color, too.
Nickname: 
N
Location: 
Stony Brook
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Rating: 
1 2 3 4 5
Submission Date: 
5 years 8 months ago

Less intense BUT causes sloughing

Review Questions: 
State: Illinois
Age: 25-34
Review Text: 
I used to rarely use mouthwash as the intensity would burn my mouth terribly and I would end up rinsing with water afterwards, despite the instructions saying not to rinse eat or drink for some time after. My dentist recommended Listerine Zero as medication is causing me some dental issues and he said I need to use mouthwash. I was pleasantly surprised that I could use Listerine Zero and I do not need to rinse. I am however somewhat concerned with the sloughing (shedding of gum tissue). This is definitely what it is as my dentist has seen it himself when I went to him for an appointment half an hour after I brushed and used mouthwash. I have always used Sensodyne and never had this happen, so I definitely attribute the sloughing to the mouthwash. He is now looking into why this is occurring. It is not just a little bit either- this is all my gums and inside of my cheeks, however there is no pain, redness or sensitivity, it just feels gross and it happens twice a day. I hope this company looks into this issue as there are many users with this problem and no answers as to why it happens.
Nickname: 
jw83
Location: 
Gold Coast
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