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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

1 2 3 4 5 4.06 of 5

Breakdown

5
1952
4
1124
3
499
2
225
1
257

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Product Ratings and Reviews
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4057 reviews 85% recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.1
1 - 8 of 4056 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

White film & reduced ability to taste

Review Questions: 
State: Texas
Age: 35-44
Review Text: 
When I use this mouthwash, the next morning, I wake up with a sticky white film coating the inside of my cheeks and gums. I also feel as though my tongue has been burned and I have a reduced ability to taste for the next 2-3 days. I have been unable to use this consistently due to these side effects, and have tried several times to use it with the same effects.
Nickname: 
momoftwo77
Location: 
Richardson
Client Responses: 
Response from Johnson and Johnson, Listerine Team, Customer Service 2 weeks 2 days ago
Thank you for bringing this to our attention! We're sorry to hear about your experience, and we'd like to learn more to help. Please give us a call at 1-888-222-0182. We're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

Burns bad

Review Questions: 
State: New Mexico
Age: 18-24
Review Text: 
This burns so bad it's a few hours later and I can still feel it. Deceptive labeling.
Nickname: 
Em97
Location: 
Las Cruces
Client Responses: 
Response from Johnson and Johnson, Listerine, Company Services 2 weeks 3 days ago
We want to learn more about this. Please give us a call at 1-888-222-0182. We're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 days ago

Leaves white film inside my cheeks or on my teeth

Review Questions: 
State: New York
Age: 25-34
Review Text: 
Whenever I use this product, it leaves a think microfilm or slime in my mouth the morning after. I need to know what it is. I think enough people have complained about that here and we should get a written explanation. Why it doesn't happen when I use other mouthwash, but happens with this one? Is that harmful? I would appreciate a written explanation.
Nickname: 
Rd
Location: 
New York
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 3 days ago
Thanks for taking the time to reach out! We'd never expect this from our products. If you have some time, we'd love to chat personally to learn more and answer any question you have. Feel free to reach us at 1-888-222-0182 between 9am and 5:30pm ET Monday-Friday. Hope to hear form you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 5 days ago

Bad aftertaste

Review Questions: 
State: Oklahoma
Age: 25-34
Review Text: 
Tried this product for the first (and last) time last night before going to bed. Woke up this morning feeling like I had recently burned my tongue, and it still feels that way. Apparently others are having bad experiences as well. Would not recommend.
Nickname: 
jjmac118
Location: 
Edmond
Client Responses: 
Response from Johnson and Johnson, Listerine, Company Service 1 month 5 days ago
We want to hear more about your experience with this product. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-5:30PM ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Coats gums and teeth with white film

Review Questions: 
State: New York
Age: 25-34
Review Text: 
Just like all the other reviews mention, I’ve found this mouthwash leaves a slimy white film all over my gums and teeth after use. I have to wipe it off with my finger - it’s disgusting.
Nickname: 
Julia
Location: 
New York
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Serivce 1 month 1 week ago
Oh no! This is not at all what we'd expect, and we'd like to learn more. Please give us a call at 1-888-222-0182 from 9AM - 5:30PM ET, Monday through Friday. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

White film inside the mouth

Review Questions: 
State: New York
Age: 25-34
Review Text: 
As I’ve seen from other reviews, the white film inside the mouth around the gums is a common complaint. I’m curious as to why Johnson & Johnson doesn’t just state why this is happening so consumers can chose whether they would like to continue to use the product or not. Asking consumers to call instead of stating why it happens under the reviews is unproductive and bad business.
Nickname: 
Kathleen
Location: 
Queens
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 3 weeks ago
Hi there! The white film that you’re experiencing on the inside of your mouth can be due to a number of different factors, which is why we’d appreciate the opportunity to learn more about your experience with our Total Care Zero Anticavity Mouthwash. Please give us a call at 1-888-222-0182 between the hours of 9AM – 5:30PM ET, Monday – Friday and we’ll be more than happy to assist you further. We hope to hear back soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 weeks ago

Terrible!

Review Questions: 
State: Pennsylvania
Age: 18-24
Review Text: 
I should have listened to all of the other reviews of how terrible this product is! I have been using the older version of this product with alcohol for the past year and finally ran out and decided to give this version a try. Terrible! I woke up with my gums literally shedding off and it feels as though my whole mouth is burned. How can this product still be sold when multiple people have complained of this?? Incredible this is still an issue.
Nickname: 
K
Location: 
Philadelphia
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 3 weeks ago
We wouldn't expect this and we'd like to learn more! Please give us a call at 1-888-222-0182 from 9AM - 5:30PM ET Monday through Friday so we can help you out. Hope to hear from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 4 days ago

caused mucosal sloughing

Review Questions: 
State: Texas
Age: 18-24
Review Text: 
I used this for 3 days and it felt like I had eaten hot soup after the third day. My mucosal lining began sloughing off and I had very alarming tongue symptoms. It still burned a lot despite being alcohol free and the tate and feeling in my mouth was terrible. I would not recommend this product
Nickname: 
Location: 
Client Responses: 
Response from Johnson and Johnson, Listerine, Company Services 2 months 3 days ago
We're very sorry to hear this and would like to learn more. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-5:30PM ET. We hope to hear from you soon.
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