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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

1 2 3 4 5 4.04 of 5

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5
1951
4
1124
3
500
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226
1
273

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Product Ratings and Reviews
1 2 3 4 5
4074 reviews 84% recommend this product Write a Review

Average Ratings

Overall
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4.0
1 - 8 of 4074 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
12 hours 8 min ago

Listerine Zero is not a good product

Review Questions: 
State: Minnesota
Age: 25-34
Review Text: 
Be weary of this product, caused the skin on the inside of my mouth to slough and peel. It was pretty gross and it was only hours after use that this happened. I typically use a mouthwash daily (the target brand purple one) I picked up the Listerine cause they didn't have the kind I'm used to at Cub. My front tooth also feels weird after one use, like the enamel was damaged. I'm disgusted after reading all the similar reviews that this product hasn't been recalled and removed from the shelves. I guess I've learned my lesson and will investigate mouthwash before I buy in the future, and will never buy a Listerine product again.
Nickname: 
Ames
Location: 
Minneapolis
Client Responses: 
Response from Johnson and Johnson, Listerine, Company Services 11 hours 4 sec ago
We want to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
1 day 7 hours ago

Peeling skin inside mouth

Review Questions: 
State: Florida
Age: 35-44
Review Text: 
I started using this product about two weeks ago. I had been using Act for many years and decided to try the alcohol free and every morning and during the day after using this product the skin in my mouth is peeling bad. Going back to my regular stuff.
Nickname: 
Tsp
Location: 
Orlando
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 16 hours 42 min ago
We're so sorry to hear about this! We'd like to chat some more about your experience and see how we can help. Please give us a call at 1-888-222-0182 from 9AM - 5:30PM ET, Monday through Friday. Thanks!
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Rating: 
1 2 3 4 5
Submission Date: 
6 days 14 hours ago

Sloughing

Review Questions: 
State: Minnesota
Age: 25-34
Review Text: 
Terrible product . It causes sloughing in my mouth .
Nickname: 
VK
Location: 
Minneapolis
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 6 days 9 hours ago
So sorry to hear this! We'd like to chat more about your experience with the product and see how we can help. Please give us a call at 1-888-222-0182 from 9AM - 5:30PM ET, Monday through Friday. Thanks!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 2 min ago

Gum peeling because of Listerine ZERO alcohol

Review Questions: 
State: Washington
Age: 18-24
Review Text: 
My entire family uses Listerine ZERO alcohol. However, it has been causing us serious discomfort because it keeps peeling our gums. It makes our mouth feel so unnatural and uncomfortable. There are just so much gum layers on our mouth, it is not funny. This is the product the dentist recommended to us. It needs serious explanation and a declaration on whether it is healthy for our mouths.
Nickname: 
Josh
Location: 
DC
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 6 days 15 hours ago
We're so sorry to hear you and your family has had this reaction with our mouthwash. We'd love to learn more and see how we can help. Please call us at 1-888-222-0182, we're here Monday - Friday from 9:00am to 5:30pm ET. We look forward to hearing from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 13 hours ago

Sloughing and it Still Burns

Review Questions: 
State: Georgia
Age: 25-34
Review Text: 
I've used Listerine over the years but I hated the way it burned. When I saw that they had a product with zero alcohol, I was all over it. I don;t use mouthwash regularly, so when the inside of my mouth started peeling the day after use, I thought it was because it had been a while and the Listerine was really working. I didn't think much of it until my tongue started feeling like I burned it on something hot. I did a Google search to see what all the peeling and tongue numbness was about and then I saw that sloughing isn't a normal side effect. It's a bit alarming and annoying waking up the next day having all of this tissue in your mouth. I like Listerine because it leaves a noticeably different clean feeling in your mouth compared to other brands, but for me, specifically, I may have to settle for something less strong. From what I read, this doesn't happen for everyone, so if you're one of the lucky ones, I would still recommend it. Now I have a full, $6 bottle I can't use.
Nickname: 
Sherry
Location: 
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 6 days 14 hours ago
We're sorry you've had this reaction with our mouthwash! We'd love to learn more and see how we can help. Please call us at 1-888-222-0182, we're here Monday - Friday from 9:00am to 5:30pm ET. We look forward to hearing from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

Sloughing, loss of taste

Review Questions: 
State: Wisconsin
Age: 45-54
Review Text: 
I purchased this product in order to try something new, and the fact that it was alcohol free. The taste was truly awful and there was nothing "Fresh Mint" about it. It smells and tastes like a bathroom cleaner, literally. I used it before bed and when I woke up, I had chunks of skin in my mouth and my taste had been severely effected. 12 hours later and I still can't taste my coffee or cereal, only the chemical Listerine taste. I really wish I had read the reviews prior to my purchase because this seems to be a common theme. I'll take my $6 hit and not use Listerine again.
Nickname: 
Mark36
Location: 
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Care 1 week 1 day ago
Hi there! We’re so sorry to hear about your experience with our Sensitivity Zero-Alcohol Mouthrinse and we’d appreciate the opportunity to learn more and see what we can do to help. When you have a moment, please call us at 1-888-222-0182 between the hours of 9:00am – 5:30pm ET, Monday – Friday. We hope to hear back soon!
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 4 days ago

Sloughing

Review Questions: 
State: Georgia
Age: 18-24
Review Text: 
I read reviews because this happened to me after using the rinse also (mouth felt completely dry, very odd white residue). Very disappointed, don’t understand how this passed testing either. Will be throwing away after 1 use
Nickname: 
Kelsey
Location: 
Statesboro
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 2 weeks 3 days ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 4 hours ago

Sloughing

Review Questions: 
State: North Carolina
Age: 25-34
Review Text: 
It seems that most are experiencing sloughing of the lining of the mouth. My husband and I started using this product yesterday after a recommendation from our dentist. The first day the lining our our mouths began peeling off and on day two it just feels raw and unnatural. Will discontinue use. I’m disappointed and alarmed that this product got through trials.
Nickname: 
Mel
Location: 
Raleigh
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer care 3 weeks 6 days ago
We are sorry to hear that you’re having this experience while using our mouthwash. It sounds like you are experiencing what is called ‘sloughing.’ While sloughing is not a common side effect we expect from using our mouthwash, it can happen in some people. Please know that this is harmless. You can still use this mouthwash but if you prefer using something else, we recommend trying Listerine Cool Mint. If you stop using the mouthwash but sloughing continues, please talk to your dentist. So we can get some specifics about your usage, please contact us at: 1-888-222-0182 Monday through Friday 9AM-5:30PM EST. Thanks you!
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