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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

1 2 3 4 5 4.30 of 5

Breakdown

5
1008
4
303
3
76
2
41
1
128

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Product Ratings and Reviews
1 2 3 4 5
1556 reviews 87% recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.3
1 - 8 of 1556 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 7 hours ago

Film or mouth peeling

Review Questions: 
State: Colorado
Age: 25-34
Review Text: 
I thought it was great until the adverse effect started happening. I googled and come to find out I am not the only one who has noticed the film or mouth peeling. I have never had this happen until I used the product. It accumulates only after I have used the product between my cheeks and gums. Not painful but you can literally scoop out the stuff with your finger. I used it no more than twice a day morning and night. I first noticed it half way through the first bottle and now almost every time thereafter. I am on my second bottle. If they can figure out what causes this and eliminate it I will continue to buy it, however it doesn't seem safe so I wont be going forward.
Nickname: 
Kirsten
Location: 
Denver
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 2 weeks 6 days ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 4 days ago

Good product but.....

Review Questions: 
State: Pennsylvania
Age: 35-44
Review Text: 
Product leaves my mouth feeling clean and the softer non-alcohol taste is nice. However, just like the numerous reviews below, my mouth develops a white film that peels off like a layer of skin. I doubt that it is since I use it everyday and I obviously do not have that many layers of skin and there is no pain involved. I'm finishing my second bottle of this product. If J&J can't figure it out, I will have to move onto a different product. Obviously not tested enough before fielding the mouthwash.
Nickname: 
Flyboy
Location: 
Pittsburgh
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 3 weeks 4 days ago
Thank you for writing this review. We're interested in learning more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 20 hours ago

Mouth Peeling

Review Questions: 
State: Kentucky
Age: 35-44
Review Text: 
My dentist suggested totalcare, I have to dilute it with water. My mouth was peeling every time until I started adding water to dilute the mouthwash.
Nickname: 
jimfactor7
Location: 
Ft Mitchell
Client Responses: 
Response from Johnson and Johnson, , Listerine 1 month 9 hours ago
Hey! We'd like to learn more about your experience with our product. When you can, please give our consumer care center a call at 1-888-222-0182 Monday- Friday 9AM-7PM ET. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 days ago

Great flavor but DRY

Review Questions: 
State: Ohio
Age: 25-34
Review Text: 
I love the flavor and less intense with no alcohol. However, my mouth is extremely dry. I had a filling and assumed the dry mouth was related to that, but it's been long enough now that I knew it had to be some thing else. Hence the review. I'm not using it anymore so my tongue doesn't feel like sandpaper and my throat isn't on fire!
Nickname: 
Gibbs0806
Location: 
Cincinnati
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 3 days ago
Thanks for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

best of the best

Review Questions: 
State: South Carolina
Age: 65 or over
Review Text: 
Recommended by my Dentist and am very pleased with the non-alcohol brand. Been telling my friends and they are switching. Enjoy the feeling when rinsing; does not sting/burn like the regular brand.
Nickname: 
chihuahuas mama
Location: 
Rock Hill
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

This product created dry & sore mouth

Review Questions: 
State: Florida
Age: 65 or over
Review Text: 
I used this product for the first time last night and immediately I felt extreme mouth dryness. I rinsed with water but mouth continued to be dry. This morning I had trouble eating breakfast because my tongue was sensitive. The mouth and gums are still dry and sensitive. I don't recommend this product
Nickname: 
Bivi
Location: 
Miami
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 1 week ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Leaves White Film

Review Questions: 
State: Florida
Age: 35-44
Review Text: 
About an hour after using this product I developed a white film along my gums and cheeks. I could literally drag my finger across my gums and pull off this gross sticky film. I don't know if it was a reaction with the Crest 3D white toothpaste or something else going on. After the first time this happened I tried the product once more and even rinsed my mouth with water afterwards. But the same thing happened again.
Nickname: 
Miss Vivian
Location: 
Orlando
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 2 weeks ago
Thanks for writing this review. We're interested in learning more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Bad

Review Questions: 
State: Minnesota
Age: 35-44
Review Text: 
What is up with this product? Been using for about a week and started to have intense skin peeling inside my mouth. Didn't realize what it was until today. What is the deal with this product? It looks like I'm not alone.
Nickname: 
Phammer
Location: 
Farmington
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Care 1 month 2 weeks ago
Oh no! We’re so sorry to hear about your experience with our mouthwash. This is something that we wouldn't expect to happen! Please call us at 1-888-222-0182 between the hours of 9AM – 7PM ET, Monday through Friday so we can assist you further. We look forward to receiving your call!
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