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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

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Product Ratings and Reviews
LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
1 2 3 4 5
43 reviews 14 out of 43 (33%) recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
2.6
1 - 8 of 69 Reviews
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
2 days 1 hour ago

Yep, peeling all over my mouth....

Review Questions: 
Age: 45-54
State: Ohio
Review Text: 
Glad I checked this website. I chose alcohol free Listerine since the dental assistant gave me the sample bottle. I liked the taste and the idea of protecting my enamel was great. Apparently it's scraping all the flesh out of my mouth, too, like so many others. Must be too strong or maybe it's the dye-coloring, something. Too bad. Won't buy it again.
Nickname: 
Terbear
Location: 
Canton
Client Responses: 
Response from Johnson and Johnson, LISTERINE, Consumer Care Center 2 days 12 min ago
Hello and thank you for taking the time to review one of our LISTERINE products. You mentioned that this product burns and that is not something we would expect and we'd like to learn more. Please call our Consumer Care Center at 1-888-222-0182 between 8am-8pm ET Monday through Friday. We look forward to hearing from you.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
6 days 4 hours ago

Stringy, mucus-y white stuff in my mouth after using

Review Questions: 
Age: 55 to 64
State: Pennsylvania
Review Text: 
I did not find this irritating or burning while using it as some reviewers did, but I woke up with a mouth full of this nasty gunk. The inside of my mouth coming off? Maybe. My tongue is a little numb, and we'll see if I can taste anything as the day goes on. I doubt there's any permanent damage, but I won't be using this again.
Nickname: 
mbl1960
Location: 
Philadelphia
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 6 days 2 hours ago
We're sorry that you had this experience with our product. This is not typical and we want to learn more about what happened. Please call us at 1-888-222-0182, we're open Monday through Friday, 8 AM-8 PM ET. One of our care specialists will be happy to help you. We look forward to your call, have a great day.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
6 days 22 hours ago

I feel that this product works for me!

Review Questions: 
Age: 45-54
State: California
Review Text: 
I was interested in why the white film developed about 30 minutes after use. The information gathered online didn't raise any alarms, and seemed to indicate allergic reactions. In my opinion it would seem that like the rest of our body we lose so many old cells each day that perhaps this mouthwash sped up the process much like someone using a face scrub! It makes me feel that if it's doing that to my cheeks, then it is also removing the gunk from my teeth and gums. This is of course, my opinion.
Nickname: 
Wendy
Location: 
Inland Empire
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 6 days 20 hours ago
This is not typical of our mouthwash to have these results. We would like to gather some more details about your experience. Please call us at 1-888-222-0182, we're open Monday through Friday, 8 AM-8 PM ET. One of our care specialists will be happy to help you. Have a great day.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 2 hours ago

Mouth Peeling

Review Questions: 
Age: 25-34
State: New York
Review Text: 
Don't buy this, it makes the skin inside of your mouth peel off!
Nickname: 
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 2 weeks 6 days ago
We are so sorry to hear that you had this experience with our product. This is not what we would expect from our mouthwash and we want to learn more. Please call us at 1-888-222-0182, we're open Monday through Friday, 8 AM-8 PM ET. We hope to hear from you soon. Have a great day.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 20 hours ago

White Film and Numbness

Review Questions: 
Age: 25-34
State: Utah
Review Text: 
I, too, have experienced the skin of my cheeks sloughing off in a white, painful film after switching to the alcohol-free version of this product. I chose to go with non-alcohol because the alcohol actually has been shown to dry out the mouth, which can lead to bad breath instead of fixing it. I also experience some numbness of my tongue after using the product. What really concerns me is that all of the company's responses to the many reviews that express the same experience is that it is not "typical." Obviously, if you have so many people reporting this experience on not just this flavor of Zero, but pretty much every single one, something is wrong for a lot of people in a very "typical" manner. While Listerine has always been the more affordable option, I think I will start paying the extra money on a product by a company that acknowledges that its products have issues....
Nickname: 
sponkers333
Location: 
SLC
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 3 weeks 1 hour ago
Hi, sponkers333 thank you for sharing your feedback with us. We'd like to learn more about your experience with our mouthwash. Please call us at 1-888-222-0182 Monday - Friday from 8am to 8pm EST. We're looking forward to talking with you.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 6 days ago

OUCH!!

Review Questions: 
Age: 35-44
State: Nevada
Review Text: 
After 2 uses of the Listerine Total Care Zero, I have successfully shed every ounce of skin on my checks, gums and tongue and I am left with pain and swelling. Receipt in hand and taking it back.
Nickname: 
Linda036
Location: 
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care Center 3 weeks 5 days ago
We're sorry to hear about your experience with our mouthwash. We'd like to learn more about what happened and gather information since your experience with our product is not typical. We take adverse events seriously and want to help. Please call our Consumer Care Center at 1-888-222-0182. Our specialists are available Monday-Friday 8AM-8PM EDT. We're looking forward to hearing from you.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 days ago

mouth peeling

Review Questions: 
Age: 25-34
State: New Jersey
Review Text: 
Like many other reviewers here, my mouth peels very badly after using this mouthwash. It may look like the company cares because they have responded to every negative review on here, but notice the mouthwash is still for sale and still causing severe oral discomfort for many people that buy it. Listerine used to be the best, but how can anyone overlook the dramatic negative side effects numerous customers are having using it? I will be switching back to ACT Total Care. Listerine is the only mouthwash I've used that makes my mouth and gums peel. I am very disappointed.
Nickname: 
zector45
Location: 
Sewell
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 1 month 2 days ago
We're very sorry to hear about your experience with our product. We'd like to learn more about what happened and gather information about the product. Please call our Consumer Care Center at 1-888-222-0182. Our specialists are available Monday-Friday 8AM-8PM EDT. We're looking forward to hearing from you.
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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 days ago

Misguided information & poor product compared to sample given dentist

Review Questions: 
Age: 65 or over
State: Arkansas
Review Text: 
Listerine does nor restore enamel and it does not strengthen teeth. It may help prevent cavities and does help in freshening your breath. Samples given to dentist are potent, and it feels as though your mouth is very clean afterward. The quart size bottle cannot compare the the dentist sample--very disappointed in your quart size bottle product; I will not buy this product again.
Nickname: 
Julian
Location: 
Arkadelphia
Client Responses: 
Response from Johnson and Johnson, LISTERINE®, Consumer Care 1 month 2 days ago
Thank you for your review, Julian. We would like to gather some information about your experience and about the product since this is not typical of our products. Please call our Consumer Care Center at 1-888-222-0182. Our specialists are available Monday-Friday 8AM-8PM EDT. We're looking forward to speaking with you.
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