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LISTERINE® TOTAL CARE ZERO FRESH MINT Anticavity Mouthwash

1 2 3 4 5 4.04 of 5

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5
1951
4
1124
3
500
2
227
1
284

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Product Ratings and Reviews
1 2 3 4 5
4086 reviews 84% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.0
1 - 8 of 4086 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
3 days 22 hours ago

horrible

Review Questions: 
State: New York
Age: 45-54
Review Text: 
it takes the skin right off the inside of ny mouth
Nickname: 
stacie
Location: 
bolivar
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 3 days 13 hours ago
We're sorry to hear that! We wouldn't expect this experience with our mouthwash and would love to gather more information. Please call us at 1-888-222-0182 so we can help improve our products. We're here Monday-Friday from 9am-5:30pm EST. Feel better and we look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
6 days 18 hours ago

Peeling skin in the inside of mouth

Review Questions: 
State: Illinois
Age: 25-34
Review Text: 
Do not buy this mouthwash. Causes severe soughing in the inside of mouth
Nickname: 
Unhappy
Location: 
Chicago
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 4 days 18 hours ago
So sorry to hear this! We'd like to learn more and help you out, so please give us a call at 1-888-222-0182. We're available from 9AM - 5:30PM ET, Monday through Friday. Thanks!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 2 days ago

Terrible side effects

Review Questions: 
State: North Carolina
Age: 25-34
Review Text: 
This product makes the inside on my mouth peel. It's disgusting too feel and unnerving to think of why. Never had this happen with other brands. I'm switching too something less destructive. It appears I'm not alone. Should have read reviews before purchasing but i figured "listerine" was ok and i wouldn't have any issues.
Nickname: 
Jacksparrow
Location: 
Ft Bragg
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Care 1 week 1 day ago
Hi there. Thanks for sharing your feedback with us. We'd like to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

I do NOT recommend this to anyone.

Review Questions: 
State: Texas
Age: 13-17
Review Text: 
I bought this product because it had said “Zero alcohol” and I thought that had meant it was better. Turns out I was wrong! First night I used it, my mouth felt gross! I woke up with my skin peeling from inside my mouth and my gums were hurting! Second day I used it , my teeth became sensitive and started to bleed everytime I brushed them! Then the third day I used the mouthwash , I started getting blisters in my mouth! I then threw away the entire bottle of mouthwash. I wouldn’t even want my worst enemy using this mouthwash. The “zero alcohol” mouthwashes are all just really bad. PLEASE DO NOT USE!
Nickname: 
dezi0000
Location: 
Corpus Christi
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 week 2 days ago
We're so sorry to hear you had this experience while using our mouthwash. We wouldn't expect this kind of reaction and would love to learn more. Please give us a call at 1-888-222-0182 so we can help make this right. We're here Monday-Friday from 9am-5:30pm EST. We look forward to speaking with you and seeing how we can help!
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 15 hours ago

Horrible

Review Questions: 
State: New Jersey
Age: 18-24
Review Text: 
I bought this product because I saw that it said "zero alcohol" which made me think it would be not as much burning and more sensitive. I found out that was not true when I used it. It burned more than the products that do have alcohol. The substitute that they use in place of the alcohol must be even more strong and burns more. At first I wasn't upset by this because most mouth wash products burn anyway and I could handle it. But then I noticed more side effects. I began getting a very dry mouth. During work I noticed that my mouth was getting so dry that (sorry to be graphic) it felt like someone sucked all of the slavia out of my mouth and this was hours after using it. Then I noticed that the corners of my mouth are very dry, extremely dry. The most upsetting of the side effects are that my taste has been altered. Depending on what I eat, some foods taste sour that normally aren't, others just taste bad/weird and others have no flavor. I know this may not happened to everyone who uses this product but by reading the other reviews it seems that it has happened to most people. I hope my taste isn't damaged like this forever. Please do not use this product.
Nickname: 
Chels
Location: 
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 week 5 days ago
We definitely would expect that kind of reaction from any of our products and we'd like to look into your experience in greater detail. When you have a moment, please give us a call at 1-888-222-0182, Mon-Fri between 9 AM and 5:30 PM EST. We hope to hear back from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 18 hours ago

Sloughing/mouth peeling

Review Questions: 
State: North Carolina
Age: 45-54
Review Text: 
I thought it was just me having a reaction to this mouthwash. My husband and I tried it because we wanted to test out a wash with no alcohol. I really don’t like the way this product makes my mouth peel and feel raw. Also, the flavor lingers too long so I can’t eat breakfast until much later because it affects the taste of food in a negative way. I will use a different mouthwash next time and definitely just enjoy the burn instead of dealing with mouth peeiling that’s just gross and weird.
Nickname: 
Kelly
Location: 
Raleigh
Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 week 5 days ago
We're so sorry to hear this. We definitely wouldn't expect this kind of reaction to this product and we'd like to look into your experience in greater detail. When you have a moment, please give us a call at 1-888-222-0182 Mon-Fri between 9 AM and 5:30 PM EST. We hope to hear from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 5 days ago

A Bit Harsh

Review Questions: 
State: Virginia
Age: 25-34
Review Text: 
I do enjoy that I can use this product without the typical Listerine burn from the alcohol-based rinses. However, I would agree that this does cause considerable sloughing, which is inconvenient when going out in public, starting a conversation, and feeling pieces of your mouth peeling off and worrying that the other person is noticing. I would actually be able to tolerate the wash, though, if it didn’t also cause a strange astringent taste in my mouth that lingers for hours. It makes food taste odd, and if I use the wash for too many days in a row, I honestly can’t taste my food as well. Seems like a bit too much of a sacrifice for a simple mouthwash.
Nickname: 
Sunfish46
Location: 
Alexandria
Client Responses: 
Response from Johnson and Johnson, Listerine, Customer Service 2 weeks 3 days ago
We wouldn't expect it to cause your mouth to peel and we would like to learn more. Please give us a call at 1-888-222-0182 Mon-Fri, 9am-530pm ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

Read the negative reviews

Review Questions: 
State: California
Age: 35-44
Review Text: 
My gums started peeling after use. I'd wake up in the mornings with a layer of peeled gums sliming on my teeth.
Nickname: 
Quickdraw0089
Location: 
San Diego
Client Responses: 
Response from Johnson and Johnson, Listerine, Company Services 2 weeks 4 days ago
We want to learn more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon.
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